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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

Adult learning theories for instructional designers: Transformative learning

We often hear about "A-ha!" moments in corporate learning, but not everyone knows how to create them intentionally. Instructional designers strive to make these happen because they are extremely power...

Adult learning theories for instructional designers: Andragogy

Lately, I’ve seen a lot of the focus moving towards technology rather than learning itself. While trainers have to preferably keep up with the latest developments and trends, there is a lot to be saiz...

5 Tips for organizational leaders on how to communicate effectively about change

Change is most often not a pleasant process to go through. In a corporate context, it’s even less likely that people involved have positive feelings about it. Add in a general climate of economic and ...

Getting ready to include adaptive learning in instructional design

There’s a joke going around about COVID-19 being the single most important factor driving digital transformation in organizations. You know what they say, “it’s funny because it’s true.” For years, co...

The role of leaders in building trust within the organization

Trust is the glue that holds relationships together, regardless of their nature. Businesses are made of people and for them, so trust is essential for the organizational culture. I don't believe this ...

What to consider when designing virtual training sessions

It’s hard to believe that by now, whoever is reading this has not attended at least one virtual training, workshop, or even team-building attempt. It’s been a year since almost everything has become r...

Building efficient questions for learning program evaluations

Evaluating learning programs is a continuous challenge for instructional designers and L&D specialists. There seems to be a consensus that the higher you go on the Kirkpatrick model, the better. Yet, ...

Designing online training that focuses on experiences, not events

In my last piece, I have talked about the need for corporate training and learning to become more user-centric and less business-oriented. People learn better when there is a powerful emotion (ideally...

Corporate L&D needs better training outcomes

There are different opinions and statistics about how much information sticks once a learning intervention comes to a close. Regardless of the differences, none of these predictions are flattering for...

Digital fluency and why it matters for the success of your organization

Digital transformation has been an organizational goal for quite some time now. Recently, companies being forced to move their operations online proved to be the ultimate digital transformation test. ...

Upping the online training game in 2021

The business world has been subjected to constant shifts for a while now. The global health crisis was yet another gamechanger. For L&D departments, it meant taking center stage and doing their best t...

Why businesses need to consider leadership development from end to end

Talking about leadership development, most materials focus on identifying high potential candidates and ensuring they access the programs needed to achieve that potential. However, the subject of high...

4 Questions to answer when creating an impact map for your training program

The butterfly effect concept is a powerful one. I’m not convinced that a butterfly flapping its wings can cause a typhoon halfway across the world, and yet the imagery has stayed with me to this day. ...

What L&D professionals need to know about impact mapping

The issue of quantifying L&D results in organizational outcomes is an old and sticky one. There are numerous factors why this is so difficult, yet executives and learning specialists everywhere are st...

How to market your digital training programs within the organization

Usually, when you invite people over for a meal, you expect them to eat what's on the table and compliment your cooking. That is expected due to the established social convention. Most hosts strive to...

4 Things about reboarding L&D professionals need to know right now

While the "stay at home" orders more or less took companies by surprise (meaning that they were not at all prepared to deal with the implications), it’s been fairly clear for months now that once the ...

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