About us » CYPHER Learning

Our roots

Graham Glass, the Founder and CTO of CYPHER Learning, started the company after realizing the limitations of traditional on-premise learning management systems (LMS) while he was a professor at the University of Texas, Dallas. Frustrated with the slow implementation of courses and the lack of engagement in outdated systems, he established CYPHER Learning in 2009 to create a scalable and innovative learning platform.

The company introduced solutions for academia and business in subsequent years, aiming to be human-centric and focused on unleashing potential. Graham's passion for education and innovation is at the core of the company's identity, driving them to continuously seek better solutions.

CYPHER has emerged as a leader in AI in education and training, gaining recognition from industry experts. Headquartered in Plano, Texas, with a global presence, CYPHER Learning improves learning outcomes by providing the only all-in-one AI-powered learning platform that puts people first.

Turning training into performance

Modern organizations move fast. Training has to move faster. Today’s businesses need more than course delivery and completion tracking. They need training that drives readiness, accelerates onboarding, improves execution, and helps distributed teams perform at scale. That’s why we built CYPHER Learning differently to focus on results. Our AI-powered platform helps organizations create, deliver, personalize, and continuously optimize training operations across employees, partners, customers, agents, and franchises — all from one intelligent system. We believe training should move at the speed of business and deliver measurable outcomes, not just learning activity.

Any learner, anywhere. Right on time.

Learning today is no longer limited to a single location, role, or moment in time. Organizations must continuously enable employees, partners, customers, agents, franchises, and members across rapidly changing business environments. As expectations evolve and the pace of change accelerates, training must be fast to create, easy to scale, personalized for every audience, and connected to measurable outcomes. Modern organizations need intelligent training systems that adapt in real time and help people stay aligned, prepared, and ready to perform.

2026+

Performance-centric
Adaptive & AI-orchestrated

Training is no longer just about delivering content — it’s about driving measurable performance outcomes at scale. AI-powered systems now orchestrate content creation, personalization, delivery, reinforcement, and analytics in real time. Teams can rapidly scale training across employees, partners, customers, agents, franchises, and members while continuously adapting to business change. This is how modern enterprises turn training into performance.

2023

Human-centric
1: 1

Learning becomes more personalized, automated, and accessible across organizations. AI-powered tools help trainers, educators, and L&D teams create and deliver dynamic experiences tailored to individual learners at scale. Platforms begin shifting from static course delivery toward more adaptive and engaging learning experiences.

2017

Instructor then learner-centric
1: many

Platforms empower L&D teams and educators to create courses and content. Content is pushed to and consumed by learners.

2008

IT-centric
1-way

LMSs were on-premise and run by IT teams. Leaders and teachers set training agendas and courses were created by IT teams, sometimes taking years to implement resulting in long learning lags and gaps.

Why modern organizations need performance-driven training

why-human-centric-increasing-demands-for-results

Impact matters more than ever

Organizations are under increasing pressure to move faster, adapt continuously, and demonstrate measurable business outcomes from training initiatives. Leaders need real-time visibility into readiness, adoption, compliance, productivity, and performance — not just course completions. Modern training platforms must connect learning directly to operational impact.

Training must scale across distributed audiences

Today’s organizations extend far beyond traditional employees. Partners, customers, agents, franchises, members, and global teams all require consistent, personalized enablement at scale. Training must be flexible, accessible, and continuously updated to support rapidly changing business environments.

Change happens in real time

Products, policies, technologies, and market expectations evolve constantly. Traditional training systems are too slow and disconnected to keep pace. Organizations need adaptive, AI-powered systems that can rapidly create, personalize, deliver, and reinforce training as business needs change.

why-human-centric-expectations-of-modern-learners

Expectations for training have evolved

Modern learners expect training that is relevant, personalized, engaging, and available in the flow of work. Organizations must deliver experiences that help people build skills faster, stay aligned, and perform confidently in dynamic environments.