Build unflappable product expertise
Elevate product training mastery and drive stronger customer interactions
Traditional way vs. CYPHER’s approach
Traditional product training often relies on static, one-size-fits-all content that can leave teams unprepared to apply their knowledge when it matters. CYPHER turns product information into engaging, personalized learning, helping you create training faster, build and assess product knowledge, and track progress so employees are ready to confidently sell, support, and represent your products.
Traditional way
What you get with CYPHER
Award-winning platform for training
CYPHER has received multiple awards for our innovative learning technology, including Forbes Advisor’s “Best Overall Employee Training Software” and “Best LMS."
Product training for mastery-level product knowledge
See how the CYPHER platform can help your product training program:
Combine CYPHER Agent with your unique content
UPLOADED CONTENT
Use CYPHER Agent to create customized courses using your own content. Upload videos, PDFs, or other company materials, and CYPHER Agent will create a full course complete with quizzes, gamification, competencies, and more.
About CYPHER Agent for course creators
Streamline certification management
CERTIFICATIONS
Simplify certification tracking. Assign mandatory internal or external certification courses, set time periods, and automate renewal reminders. Keep employees current with essential training to ensure they maintain the credentials and product expertise needed to do their jobs effectively.
Gain insight into proficiency levels organization-wide
REPORTING
With 55+ pre-built reports and custom options, generate reports to track product training progress across your organization. Leverage data to identify vulnerabilities, common product questions, and challenges. Then, build courses or programs to address them.
About reporting
Create mastery-level product proficiency
SKILLS MAPPING
Enhance product-related proficiencies through skills-based product training. Tailor courses to individual roles to keep learners focused on mastering the specific products or depth of knowledge that relate to their respective responsibilities.
About skills development
Set and track product proficiency goals
LEARNING GOALS
Define learning goals and track progress with CYPHER's guided recommendations. Access courses and learning paths for effective upskilling or connect those with similar goals through learning groups. For example, new sales department hires can connect to ask questions about product hierarchy and messaging.
Make product training fun
GAMIFICATION
Make product training more compelling, engaging, and effective with gamification elements. Reward progress with points, badges, and team-based challenges, promoting an enjoyable learning experience. CYPHER supports the world’s largest implementation of gamification with over 120,000 users.
About gamification
Simplify and expedite administration
AUTOMATION
Boost product training efficiency through automation. Configure the platform to trigger automatic actions in response to specific learning goals, saving time and reducing administrative burdens.
About automation
Centralized training offerings
EFFICIENCY
Streamline product training by centralizing it across departments. Create dedicated organizational units for each department, each with unique portals, users, product courses, and resources. This ensures efficient management and access control for department-specific training.
About administration
Real customers, real impact
“The centralization of materials, flexibility in learning, personalized paths, interactivity, and cost savings have all contributed to a more effective and sustainable training environment. With CYPHER offering on-demand access to product, technical, and soft skills training modules, engagement rates have increased to 85–90%.”
“By leveraging AI-powered content creation, automation, and scalability, CYPHER has helped us modernize our training strategy, enabling faster, more effective learning experiences that scale with business growth. We have gone from cumbersome and tedious to innovative and interesting, thanks to the powerful tools in CYPHER Learning.”
“CYPHER Learning has revolutionized our training process, enabling us to create and deliver high-quality, engaging content in record time. The platform’s intuitive tools and automation have allowed us to streamline our efforts, enhancing both the learning experience for our travel advisors and the efficiency of our internal operations.”