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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

6 Challenges L&D will have to overcome in 2021

It’s easy for anyone to realize that the plans made at the start of 2020 were not followed through to the letter. The year turned out to be one for contingency plans and putting out small fires while ...

5 Types of memorable moments in corporate learning

Memorable moments are the backbone of learning, whether formalized or not. If you think of any important lesson you have ever learned in your life, you are bound to relate it to an occurrence that had...

Top 4 leadership lessons 2020 taught us

My social media seems to be flooded lately with all kinds of memes about 2020 finally being over (with hopes that the health crisis will also end), and everyone is happy about it. There are also many ...

5 Tips for building your resilience in trying times

Resilience is a very hot subject at the present time, whether we talk about it at a personal or organizational level. For most, the term refers simply to the ability to stay afloat in rather adverse c...

The theory of psychological safety and what it means for your organization

Over a decade ago, Professor Amy Edmondson of Harvard Business School set out to study the learning organization and what could be done so companies would learn better from their experiences. In her o...

Leading for impact: 5 Golden rules for effective leadership

Leadership was challenging even before the year 2020 surprised us all and turned the world upside down. Since March, businesses and individuals have struggled to make the best of an otherwise bad situ...

The Theatre Story Method of using storytelling in business training

Stories are almost as old as humanity itself, and their role in history has always been elemental. Recently they have been artfully exploited by everyone from big Hollywood studios, multi-national adv...

How to start with storytelling for business training

Stories are the creative conversion of life itself into a more powerful, clearer, more meaningful experience. They are the currency of human contact. — Robert McKee Humans need stories to understand a...

The 7 questions for making coaching a habit in your organization

Coaching is a powerful leadership tool and an asset to any organization. The key is to manage to incorporate it into the corporate culture rather than using it as a purely conceptual thing that looks ...

3 Obstacles to overcome when building a coaching culture

There are a few over-used terms that find their way into any organizational development plan – one of them is coaching. Everyone has a general idea about what it entails (the noun itself is rather sel...

Things to know about podcasting for employee development

Employee development is crucial for any organization as it is a sure way of moving forward, getting better results, and maintaining a good market share. Corporate training has come a long way from its...

5 Guidelines on how to design video-based training

The need to train today’s corporate workforce did not diminish but grew with the sudden switch to home offices instead of traditional workspaces. People no longer have the opportunity to meet in perso...

4 Tips for holding live training sessions via Zoom

Nobody knows exactly how long the advised (or mandatory) work from home orders will last but it’s pretty clear for everyone they are here now. The traffic on Zoom has grown exponentially this year, wi...

On Talent Development Reporting principles

Have you learned anything new today? The odds are that if you are reading this, you have internet access, so you must have come across at least one piece of new information, a video, or a short post b...

Why video training content is better than PowerPoint today

I recently had a conversation with some of my fellow learning specialists on how to carry training further as the current work from home situation seems to be prolonging for an indefinite time. Severa...

4 Interesting trends in executive development

When we talk about trends, we usually think about fashion, travel destinations, or healthy life choices. The latter seems to really have become popular, some advocating dietary restrictions (such as s...

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