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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

What you need to know about employee advocacy

Sunday is a trip day for my family. We have this “tradition” of having take-out food when we return home – always from the same chain restaurant, close to our house. While the menu is wonderful and th...

5 Tips on how to coach a hybrid workforce

A decade ago, work from home was a very rare thing. As of 2020, it has become the norm, and with the global situation getting to some kind of (new) normal, most organizations are moving towards a hybr...

Using the 5 Whys technique for better instructional design

L&D departments get training requests all the time. It’s a good thing because that the organization values learning. However, the result will be far from good when a training intervention is not reall...

How to plan online training programs so you save time and money

I’m sure that most L&D professionals feel like laughing at the concept of planning e-learning. As crazy as the last couple of years have turned out, there’s been absolutely no time to plan anything. I...

What you need to know about accountability in the workplace

Some two decades ago, accountability was only a fancy word for a manager’s prerogative to offer constructive feedback (often used as a euphemism for criticism) during performance appraisals. Employees...

Possible obstacles in implementing blended learning and how to deal with them

Blended learning has proved it’s not an L&D fad but an organic development in the business world. This approach to corporate L&D is the right answer to the demands of a very dynamic (and often unpredi...

What instructional designers need to know about blended learning

I’ve been in corporate training for well over a decade. Even back in my early days as an instructional designer, we tried our best to have various training methods. Granted, back then, much of the div...

4 Tips for using visuals in instructional design

We have so many design apps and picture libraries at our disposal that it’s both an opportunity and a challenge to create amazing visuals in instructional design. The upside is that anyone can build o...

How to lead Millennial employees successfully

What do millennial employees really want? What are the best ways to reduce turnover? These have been some of the main pain points of HR professionals for quite some time. There’s the constant goal to ...

How to collaborate successfully in complex instructional design

There’s an old saying that goes, “too many cooks spoil the broth”, meaning that if too many people are involved in the same task, it will not go well. This is mainly because people don't always think ...

3 Useful tips about adult learning to help with experience design

Before the health crisis of 2020, e-learning had already become the norm in many organizations. However, other types of learning interventions often complimented it. Whether these were workshops, team...

What L&D professionals need to know about social media for corporate training

Social media is one of the biggest shifts in the way we interact and communicate. While many blame it for a decrease in productivity, there’s much to be said about its benefits. There is an upside to ...

How to make sure your LMS provider delivers what you need

The learning management system (LMS) market has greatly evolved recently. Any organization looking to upgrade to an existing LMS or acquire a new one will find many offers. Specialized providers all p...

4 Ethical principles of Artificial Intelligence in L&D

In my previous article, I’ve covered some general considerations about the ethics of Artificial Intelligence in L&D as such systems are becoming increasingly present in organizations. The discussion, ...

Thinking about the use of AI for Talent Development

Artificial Intelligence (AI) is holding much of the headlines today when it comes to business development. Its possibilities for learning and talent development are enormous as well. AI is already pre...

Practical tips for designing and facilitating learning experiences for neurodiverse learners

In my previous article, I’ve touched on what neurodiversity is and, more importantly, what it's not. Namely, that would be a strict association with an intellectual disability. I also gave some genera...

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