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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

What L&D professionals need to know about outsourcing training

Organizations have long gone global. Offices are scattered all over the planet, employees come from various cultures and have different expectations when it comes to their path within the company. Del...

3 Tips on how to keep Millennial employees engaged in training and the organization

A lot has changed about the workforce in the last decade or so. Businesses have reached a point where they no longer place the greatest focus on attracting and retaining customers but on finding and h...

Successfully using storytelling in the modern organization

One of the greatest issues leaders face in today’s business world is getting their teams to listen, internalize and apply what they are advocating. There are several reasons this happens. First of all...

Why L&D should prepare for training global virtual teams

This post has been updated on March 4, 2020. Generally, when we are thinking about a team we picture a group of people working together in the same space, having formal and informal meetings, face to ...

Why L&D professionals should encourage Self-Directed Learning

Self-directed learning (SDL) is not a recent concept. One of the leading experts on adult education, Malcolm Knowles, has researched and published studies on what he called the self-directed andragogy...

Harnessing the power of SMEs for successful workplace training

When I first started out as a corporate trainer it was very easy for me as I mainly focused on customer service courses and I had been a customer service representative with that particular company fo...

3 Tips on how to create user-centered e-learning design

The app market is a brutal place these days. There are so many competing for the same users that only the very best make the cut. Much of our lives have moved into our devices (I am not going to debat...

The art of training — Is it really art?

I, personally, am all for art for the people. I love art (well, at least the one I understand, I have to admit there’s a lot of the modern artistic expression I don’t really get). Still, I think we te...

What HR professionals need to know about the neuroscience of values and purpose

Whodunit novels have been popular since the beginning of modern literature – up to that point it was mainly about the gods, destiny and an exaggerated focus on morals and conduct. We all love our witt...

What neuroscience has to say about organizational change

Many organizations that used to be very strong and successful seem to be failing without any chance of recovery. I have personally suffered through the demise of three companies that produced my favor...

The business LMS – from basic requirement to learning ecosystem

Learning management systems are not new to corporate learning; they have been around for quite some time and each year more and more are released. What an LMS basically does is host, distribute, recor...

3 Mental models for learning L&D professionals should know about

In an age where tsunami-size waves of information are constantly hitting us and things change with unprecedented speed, the one ability that will keep people and business afloat is the one to think cr...

Need to change learning behaviors of trainees? Start with mental models

Thinking outside the box has almost become cliché today. People are often asked to do so whether it is at work or in their personal lives. But what exactly is the box? Why is it bad? How does one get ...

Considering mindfulness training for increased employee productivity

Reading the title of this article, some may think that it is a big contradiction in terms. Mindfulness, generally associated with meditation is widely regarded as time consuming. It is something one w...

Why companies should consider talent management as a competitive advantage

There is a restaurant sign that has recently gone viral and is adopted by more and more businesses. It read “Please be nice to the employees, they are a lot harder to find than customers”. Apart from ...

3 Best practices for L&D surveys that can be applied right away

If there is one thing that keeps coming up, whether it’s about designing engaging content, making the right videos for learning or mapping out the best course paths for learners, that is the ever so i...

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