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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

3 Tips on navigating rapid change in the organization

Organizational change is one of the main topics of today’s business world. With everything from technology, markets and labor distribution transforming from quarter to quarter, leaders are looking for...

Instructional designers’ toolkit for a zero-budget training project

One of the most daunting challenges that instructional designers face today are shrinking budgets. They are often asked to do more with less and even though everybody always says “there are a lot of g...

4 Brilliant ways to incorporate storytelling in e-learning

Once upon a time, in a kingdom far far away, there lived a … If you are already interested in who that enigmatic character is and what adventures he engaged in, you are human. We have a natural inclin...

When it is time to change your business LMS

Purchasing a new LMS is a serious undertaking for any organization. There are several steps to be checked, quite a few things to be investigated, numerous stakeholders to be interviewed and not a smal...

3 Ways in which onboarding is key to employee retention

One word that is often used to describe today’s workforce is “mobile”. Though it does have the potential for positive implications, for most CEOs and HR professionals it is simply a politically correc...

The differences between social professional networks and communities of practice

The meaning of ‘community’ has changed drastically with the spread of the internet and the rise of all the social networks. No longer confined by geography, people who share the same interests can con...

Employee-generated learning: What you need to know

Self-direction seems to be a major trend in today’s organizations. This applies not only to everyday tasks and projects but also to the way employees want to learn. With L&D budgets getting smaller an...

What L&D professionals can learn from ancient tribes

Human evolution has been made possible by the development and deployment of knowledge. For millennia, it has been a catalyst for growth and organized groups of individuals who cultivated knowledge hel...

5 Tips on email writing to ensure your L&D information gets read

Any L&D specialist working in a large organization will list at the top of ‘challenges faced everyday’ the ever present gaps in communication. These happen for a number of reasons – sometimes the over...

What it takes for an LMS to be successful

E-learning has established itself as the number one method of delivering knowledge and competencies development in the modern organization. It has proved very effective in boosting employee engagement...

The other 5 principles of learning reinforcement

On his quest to find the best way to reinforce organizational learning, Anthonie Wurth identified seven principles for achieving this. The first two had to do with closing the various gaps between the...

The first two principles of learning reinforcement in the workplace

When talking about training, most people refer solely to the actual learning intervention, whether it happens in a classroom or online. The biggest challenge of training is to prove effective even aft...

Implications of the Self Determination Theory in the workplace

Having talked (albeit rather briefly, considering the extensive literature and research on the subject) about the Self Determination Theory, it’s only logical to have a look at the way this theory can...

Understanding employee motivation with the Self-Determination Theory

Any decent author knows that in order to be able to create believable and engaging characters, the question of what drives and motivates them has to have a good answer. Upbringing, values, cultural ba...

The 4 pillars of an engaging organizational and learning culture

There is a lot of talk these days about how modern employees are very volatile. Millennials in particular are described as these utterly selfish individuals who on one hand care about big things such ...

Recognizing training success with digital badges

People have been proudly displaying their diplomas for as long as they have been around. We are used to seeing framed pieces of paper on the walls of all professionals we see – from physicians to psyc...

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