Solutions / Franchisee training

Create a consistent brand with perfectly targeted training

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Build role-based, competency-driven, gamified franchise training programs in minutes—not weeks. Generate courses from your own brand standards, operations manuals, and playbooks with CYPHER Agent for course creators. Launch training just in time for new store openings, promotions, or operational changes.

Ensure every franchisee learns the right way—every time.

Reduce ramp time for new franchisees
Protect brand consistency across locations
Adapt training instantly as standards evolve
Scale without adding corporate headcount

Explore CYPHER Agent

Traditional way vs. CYPHER’s approach

An effective franchise training strategy balances central control with local execution. CYPHER is purpose-built to deliver both. CYPHER Learning helps franchisors train franchisees, operators, and frontline staff at scale—while maintaining central control, local flexibility, and real-time visibility across the entire network.

Traditional way

What you get with CYPHER

Slow course updates that don’t keep pace with brand or operational changes

Create new courses in minutes and push them across the entire franchise network

Multiple solutions for multiple regions to support language and brand differences

Single solution with support for 50 languages, in-app translation capabilities, and custom brandable portals

Training materials scattered across PDFs, intranets, and outdated portals, difficult to discover and use

Unified resource centre that is explorable in any language with CYPHER Agent for learners

One-size-fits-all programs that ignore role and experience

Adaptive role-based learning paths for owners, managers, and frontline staff

Manual onboarding, certifications, and compliance tracking

Automated onboarding, recertification, and compliance workflows

Limited visibility into franchise readiness and risk

Real-time visibility into performance by location, region, or role

Choosing between a rigid centralized system, or a mess of distributed learning in order to meet regional needs

The perfect administration blend of central control and distributed administration of select regions, organizations, or courses

Why franchise training matters

Franchise training isn’t just about onboarding—it’s about brand protection and performance at scale. Every franchisee represents your brand in market. Without consistent, ongoing training, variation creeps in—impacting customer experience, compliance, and revenue.

CYPHER supports the full spectrum of franchise training needs, including:

New franchisee onboarding

Location launch training

Role-based frontline training

Operational standards and SOPs

Compliance and recertification

Brand and customer experience training

Ongoing enablement and upskilling

Building a high-performing franchise training program

These CYPHER capabilities are essential to franchise success:

1CYPHER Agent for course creators

Create complete franchise training programs in minutes—modules, assessments, gamification, and skills mapping included.

About CYPHER Agent for course creators

2Organization-based structure

Create separate portals for regions, franchise groups, or locations—each with the right branding, catalogs, and permissions.

About organizations

3Delegated administration

Empower regional leaders or franchise managers to manage learners locally—without losing corporate oversight.

About custom roles and permissions

4Advanced automation

Automatically enroll new franchisees, trigger compliance reminders, issue certificates, and manage recertification at scale.

About advanced automation

5CYPHER Agent for learners

Franchisees and staff get AI-powered, in-the-moment learning support—drawing from your approved brand and operational resources.

About CYPHER Agent for learners

6Skills and competency tracking

Move beyond completions. Track operational readiness and mastery by role and location.

About skills development

7Enhanced learner experience

Strengthen engagement and motivation with badges, points, community groups, and other gamification and social tools.

8Global reach and custom branding

Create content in 50+ languages, create custom portals by segment, and even white label your site.

9Complete integration

Sync users from HRIS or franchise systems, connect virtual training tools, and integrate via Workato connectors, APIs, and webhooks.

About integration

Real customers, real impact

“CYPHER Learning flexibility allows one to customize it using your own brands and fonts so as to match your organization branding. It has outstanding analytical tools which help analyze learners' metrics so as to understand their performances and progress.”

Donald K, IT System Engineer

“There have been no problems with scalability. We started to have LMS in 40 stores, then we went to 100 stores in a matter of weeks. To date, we are now at almost 500 stores using CYPHER Learning for training and onboarding purposes.”

Paulo Ian Perez, Vice President & Group Head, Potato Corner

“The most amazing advantage of using CYPHER Learning for learning and training is that it offers a complete learning solution which makes it possible to personalize training based on individual skills and competency.”

Rony H, Senior Software Development Engineer

Your 3-step playbook to franchise success

Launch with confidence

Create a branded franchise portal for every role and location. Automatically enroll new franchisees and staff into the right onboarding paths from day one.

Automate the network

Use CYPHER Agent to rapidly build and update training. Automate certifications, reminders, and compliance—so nothing slips through the cracks.

Protect and grow the brand

Use dashboards and reports to spot risk early, reinforce standards, and continuously elevate performance across the franchise network.

Award-winning platform for training

CYPHER has received multiple awards for our innovative learning technology, including Forbes Advisor’s “Best Overall Employee Training Software” and “Best LMS."