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Hello, I’m CYPHER Agent

What would you like to learnpracticeassess today?

How can I present sales data effectively to executives?

CYPHER Agent
The personal agent for all things learning

CYPHER Agent closes the gap between the need to know and the ability to do through an AI-powered, conversational experience, fully personalized for every user.

Instead of generic AI, like ChatGPT, that:
  • Isn’t verified
  • Doesn’t know your business
  • Isn’t designed for learning
 
Give learners a dedicated learning agent that:
  • Creates contextualized learning just for them
  • Draws from secured, approved resources
  • Provides on-demand coaching to develop mastery
  • Assesses knowledge gaps and strengths
  • Shortens the time to competency
  • Ensures accuracy with enterprise-level controls

Why CYPHER Agent

AI that gets personal

CYPHER Agent knows you and your learners. From industry, to job role, interests, learning, and query history — it gives your learners the information they need, when they need it, with zero guesswork.

Self-guided learning with enterprise control

Unlike generic AI where anything goes, CYPHER Agent provides structure and direction designed to aid learning. Guardrails ensure AI responses align with your compliance policies and company-approved content so you can trust that content meets the real learning needs of your business.

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Content you can trust

AI Crosscheck verifies every response using a second, independent AI model, reducing hallucinations and misinformation. Your learners get fact-checked, reliable knowledge in seconds.

Knowledge when you need it

Get what you need to know, when you need to know it. CYPHER Agent delivers real-time learning in the moment, so decisions are faster, work is smoother, and productivity keeps moving.

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Seamless learning history

CYPHER Agent remembers every interaction and learning task, so learners can pick up right where they left off—without any extra effort. Instead of starting from scratch, they can revisit past insights, reinforce key concepts, and track their growth over time.

Learning velocity powered by three engines

Learn

Access in-the-moment learning to meet needs in the moment, whether built on proprietary resources or sourced from the AI, learn exactly what you need to know.

Practice

From learning to doing with guided simulations tailored to the learner, their history, and their need. A conversational interaction with real-time feedback speeds up time to competency.

Assess

Hone in on knowledge gaps with an adaptive evaluation that provides a meaningful assessment of strengths, weaknesses, and provides an actionable plan for growth.

How it works

The only AI assistant built for business

1. Choose

Learners choose whether they want to learn something, practice a skill, or assess their competency level.

Learners type a question directly into CYPHER Agent — in the moment they need the assistance. No ‘prompt engineering’ required.

CYPHER Agent delivers an interaction tailored to the specific needs of the learner. Learners can engage with as much or as little as they need to achieve their goals.

AI Crosscheck helps to ensure accuracy, so learners can confidently act on what they learn and organization guardrails are applied to keep the content on point.

How CYPHER Agent beats generic AI

Need CYPHER Agent Generic AI
(ChatGPT, Copilot, Gemini) 		Generic content library
Secure organizational knowledge References an Agent knowledge base full of resources you’ve made available, kept secure in your instance and secured by user role Dependent on licensing and setup. Unable to provide role-aware security Unable to be incorporated into dynamic learning, coaching, and assessment
Accuracy & trust AI Crosscheck verifies responses for accuracy No verification, risk of errors Static content, may be outdated
Enterprise control Admin guardrails keep AI responses secure, compliant, and role-specific No guardrails, unpredictable responses Pre-approved content, but not dynamic
Contextual learning Learns from role, industry, and past interactions for personalized insights One-off, generic answers One-size-fits-all training, no adaptation
Exploration & discovery Interactive concept maps connect ideas and encourage deeper learning No structured guidance Confined to a limited catalog that can’t meet the needs of every learner
Security & compliance Enterprise-grade security, policy-aligned responses Open-ended, no oversight Pre-approved, but lacks AI verification
Productivity & speed Delivers instant, trusted knowledge within workflow Time-consuming searches, scattered info Requires navigating multiple courses to find information
Practical application Safe, secure space to try new skills with immediate feedback No structured guidance No interaction
Real-time knowledge check Objective assessments with actionable reports No controls or validations No interaction or real-time feedback

Frequently asked questions

Learners can use CYPHER Agent to:

  • Learn about a subject matter that’s not addressed by the current learning material, either because the course material doesn’t exist, the learner needs it in another form or in more depth, or the learner just needs an on-demand answer.
  • Assess their current knowledge and competency and get direction on their proficiency level and what to learn next.
  • Practice a new skill through interactive conversational role-play.

Possible scenarios include:

  • A new hire needs to be refreshed on a process and can’t recall where to find the information. CYPHER Agent finds and offers the answer along with related helpful information.
  • A sales rep practices how to speak to a new product before getting on a call with a client. Agent leverages the product and sales documents to coach them on their responses.
  • An employee has been tasked with a project requiring a skill they don’t have, and there’s no existing course. Agent generates in-the-moment learning to get them started.
  • A partner hasn’t used your product for a while and is unsure whether they should take the intro course or go straight to the advanced. Agent gives them a tailored assessment and recommends a course of action.

Once you’ve enabled CYPHER Agent for learners, learners can click on the AI icon in the lower right corner and select Learn, Practice or Assess.

CYPHER Agent supports 50+ languages and will default to the learner’s preferred language.

We preload that profile area with things like which courses you're enrolled with, what your job title is, who you work for. Then as Agent interacts with you, it gradually updates its knowledge of you into its memory. When you access Agent, it shows suggestions that are based on what it knows about you.

The Agent will also only pull from resources that are available to the learner, respecting the resource security that’s been set up.

The Agent starts by knowing the learner’s organization, their role at the organization, and their learning history in the LMS. As time goes on and based on what information the learner feeds Agent, it will learn even more and apply that to future responses. From simple things like “I like examples that reference sports” to more meaningful questions like, “English isn’t my first language but I’d like to keep learning in English,” which can lead to answers that are more thoughtful.

CYPHER Agent for learners can leverage your proprietary resources for assessments, practice sessions, and personalized learning to create responses that align to your organization’s training needs. read and return content so that learners can get answers to your specific company questions. Administrators choose which resources to make available to the Agent knowledge base, and then CYPHER Agent can access the information to generate a response. Examples of resources you might want to share are process manuals, product guides, sales playbooks, compliance documentation and more. Learners can then ask their question without even having to know where the information resides–CYPHER Agent will find it and generate the interactive learning with the information.

The material stays secure within CYPHER and is never added to the AI model itself.

The generated answers can be accessed by the learner again at any time. The Agent is persistent, that is it knows who you are and it’s aware of where you are in the response.

Currently, CYPHER Agent for learners has three different tools: Learn, Assess, and Practice.

The Learn tool creates a bespoke course for a learner based on their request, generating a course overview and breaking the topic down into 16 related concepts for the learner to explore. Learn courses can be generated from universal knowledge from the underlying AI model, or from your proprietary resources in your knowledgebase. The content is verified for accuracy and hallucinations using CYPHER Crosscheck to ensure quality.

The Assess tool allows learners to determine what they know, and what they don’t, about any topic through a conversational interface. This allows them to determine where the real knowledge gaps are and to leverage CYPHER Agent to help close them.

The Practice tool provides the opportunity to apply their knowledge in a safe place and with real-time feedback and guidance.

Videos to get you started

Watch the CYPHER Agent for learners demos and discover how our agent helps you serve your learners, employees, or customers better in our Pro Tips webinar, and view a short use case video.

Get a CYPHER Agent demo

CYPHER Agent for learners provides a seamless environment to learn, practice with confidence, get actionable feedback, and perform immediately. Close the productivity gap with performance-ready learners. Let’s set up a quick session to show you how CYPHER Agent lets you keep up with the pace of business.