What’s one of the best ways to empower employees? Cross-train them. That’s right. Cross-training employees can take an unproductive, way-less-than-satisfied workforce and turn it into a happy, high-ac...

Why companies should consider talent management as a competitive advantage
There is a restaurant sign that has recently gone viral and is adopted by more and more businesses. It read “Please be nice to the employees, they are a lot harder to find than customers”. Apart from ...