This article was originally published in eLearning Industry on July 19, 2022. In the workplaces of the future, three of the top priorities will be skills development, employee retention, and employee ...
For the past two years, we’ve talked a lot about The New Normal and how this will look. We are now supposedly well into this new workplace reality, and it’s still a blur for the most part. With The Gr...
This article was originally published in eLearning Industry on July 11, 2022. When employers assess the rationale for a skills development program, they usually focus too much on the business need to ...
Keeping your company compliant is essential as it is mandated by law in most countries. Knowing how to ensure compliance in the workplace is also crucial for employee physical and psychological safety...
Online training is an excellent opportunity to offer professional courses in a convenient, flexible, and personalized way. Through an online learning platform, training and development companies can c...
Communication is essential to a smoothly running business. Organizations know this, and yours makes no exception. Or does it? Communication problems in the workplace are a lot more common than you thi...
If there’s one word that sums up the reality of managing today’s workforce, that word is challenging. The latest PWC report found that 65% of employees are looking for a new job. Furthermore, 88% of e...
Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not en...
The word "ecosystem," usually makes us think of a natural science poster showing us how different kinds of elements work together in almost perfect harmony. A learning ecosystem is similar in that sev...
Roughly ten years ago, the telecom company I worked for as an L&D specialist, decided to extend its portfolio with a satellite TV service. It was a new and exciting project that promised to bring high...
What’s one of the best ways to empower employees? Cross-train them. That’s right. Cross-training employees can take an unproductive, way-less-than-satisfied workforce and turn it into a happy, high-ac...
Once new hires sign the contract, they are sure to start working for the company, right? Wrong. As it turns out, one in five will not do so. The main reason is that they get a better offer, but people...
If you’re using a learning management system (LMS) to support your training activities, whether you’re an instructor, manager, or the head of the L&D department, you know how important it is to collec...
Giving feedback is not easy. It takes patience and experience to do so effectively without feeling uncomfortable or making the other person feel overwhelmed. Consequently, many professionals are strug...
Mentorship programs have become quite the norm in the corporate environment and as a result, we tend to think of them as very recent, but they have been around for quite a while. In fact, 84% of US Fo...
As a former trainer and consultant for many companies, I’ve had the opportunity to observe firsthand the biggest problems they tend to encounter regarding training performance. Namely, a lot of money ...
