Solutions / Extended enterprise training

Power your extended enterprise engine

10 Questions to ask

Create supercharged extended enterprise training. In minutes.

With CYPHER Agent, supercharge your extended enterprise training initiatives and deliver new courses and personalized learning fast. Build competency-based, gamified training in under 10 minutes. Put personalized learning right at their fingertips with an interactive learner agent that delivers targeted, personalized learning. Get partners closing deals faster and customers realizing record time to value with useful, usable, impactful AI-powered learning.

Traditional way vs CYPHER’s approach

Don’t let short-sighted technology limit your extended enterprise programs. To properly engage people outside of your organization in your learning, you need a solution designed for faster and more engaging learning.

Traditional way

What you get with CYPHER

Multiple systems supporting multiple audiences

Single solution with different branding and role- and organization-based controls to streamline administration and support

Separate solutions for course authoring and delivery, and yet another for files and resources

Single solution to author courses and launch complete courses in minutes; store resources for reference and leverage them to generate content

All-hands-on-deck scramble to get new learning material into the hands of partners, customers, and vendors in a timely manner

Create courses based on your internal documentation–from outline and content, to assessments, skills and gamification–in minutes leveraging CYPHER Agent

One-and-done training that learners forget and reference material that nobody has time to wade through

Learners bring their immediate and focused learning needs to CYPHER Agent to generate informed, verified, and tailored content based on your approved content

One-way training that happens in isolation

Collaborative learning opportunities and groups for interaction with peers and subject matter experts

Cumbersome management of orders and payment through accounts payable and your CRM

Full integrated e-commerce module supporting multiple scenarios, from single registrations, to group purchases, to criteria-based discounts

Manual intervention to get users into the right groups and courses

Flexible automation that can be fine tuned to create exactly the right learning experience for each learner

Forcing all learners through the same learning, regardless of skill level, in order to reuse content

Adaptive learning paths that respond to learner proficiency and roles. Allow advanced learners to ‘test out’ or offer different modules for different groups, all without any manual intervention

Your extended enterprise is a critical revenue driver

For your extended enterprise to realize potential, the people within it need to be properly enabled and educated on your business. There is a direct correlation between strategically delivered learning and an increase in partner-driven revenue and customer satisfaction.

Drive revenue by

Onboarding customers and partners quickly and efficiently

Making learning easy with multiple self-paced options

Centralizing all reference material and making it discoverable with CYPHER Agent

Streamlining payment with integrated e-commerce

Creating tailored portals for different groups that support the desired experience

Track and measure the proficiencies of your learner-base to inform future opportunities

Keep courses fresh and relevant and timed to market needs

Award-winning platform for training

CYPHER has received multiple awards for our innovative learning technology, including Forbes Advisor’s “Best Overall Employee Training Software” and “Best LMS."

2025-CYPHER-eLearning-Industry-Peoples-Choice-Top-20-2

2025-CYPHER-Talented-Learning-top-10-enterprise-lms

Craig Weiss Group - #8 Learning System 2025

2025-CYPHER-GLOBEE-Excellence-Awards-Silver

2023-2025-Forbes-Advisor-Best-Enterprise-LMS

2023-2025-Forbes-Advisor-Best-Employee-Training-Software

2025-CYPHER-G2-Top-50-Education-Products

2023-CYPHER-us-news-and-world-report-best-lms-skills-development

2025-CYPHE-Brandon-Hall-Group-HCM-Learning-and-development-Gold

2023-CYPHER-Brandon-Hall-Preferred-Solution-Provider-Gold

All awards

Building your successful extended enterprise program

These are just some of the features that will make your extended training program a success:

1Multi-organization support

Create multiple unique learning portals, white label your site, and distribute administration to serve multiple user groups from a central LMS.

2CYPHER Agent for course creators

Automate course creation, enabling different subject matter experts to own and launch fully-fleshed courses in minutes.

About CYPHER Agent for course creators

3Adaptive learning paths

Show learners that you respect their time by adapting content to fit their role and expertise.

About adaptive learning

4Advanced automation

Reduce overhead and friction with automation that moves learners through the experience that you’ve created for them.

About automation

5CYPHER Agent for learners

Transform mountains of files into personalized, on-demand learning tailored to the learner’s need.

About CYPHER Agent for learners

6Built-in e-commerce

Easily monetize learning content with enterprise-grade commerce tools that include multiple payment gateways, marketing levers, and automated workflows.

About e-commerce

7Complete integration

Get bidirectional integration into your CRM, connect your web conference tools, and leverage webhooks as needed.

About integrations

Real customers, real impact

Since implementing CYPHER in Kerridge Commercial Systems, we have added multiple training portals and active courses. Our opportunities have increased substantially as we now can reach larger markets. Users appreciate the self-paced environment as it allows them to work independently from any device without having to be present physically at the training at a specific time.

Theo Oosthuizen, Kerridge

CYPHER is rapidly gaining attention as a pioneer in advanced AI-driven LMS and authoring solutions, with leading-edge capabilities that are adding breadth and depth to the platform. Despite CYPHER’s relative sophistication, it is an affordable option for diverse organizations that develop, deliver, and manage learning among employees, customers, members, students, or a combination of audiences.

John Leh, Talented Learning

We have seen so many improvements across our organization, not just speed but also flexibility in terms of learning. We’ve seen that our employees’ competencies have improved just by using the platform. We are confident that as we use it more and more, our people will be more equipped in terms of their capabilities to handle their roles.

Paulo Perez, Potato Corner

5 Steps to extended enterprise success (with CYPHER)

Segment your audience

By segmenting user types, you can control the user experience, share or silo content, and distribute administration. This gives you maximum control and flexibility within a single solution.

Brand the learning experience

Treat learning like a product experience with clear navigation, strong merchandising, and a clear understanding of your audience’s needs. Leverage branding, portal design, and automation to provide a tailored experience.

Automate the lifecycle

Make the experience effortless for your extended enterprise and your administrators with automation. Automatic enrollment moves people through the right programs and reminders re-engage as needed.

Become a resource destination

Serve the in-the-moment learning needs of your audience with informal communication channels, like discussions, as well as resource material that can be transformed into quick-hit learning by CYPHER Agent. This provides valuable ongoing support to learners right when they need it.

Measure impact and scale what works

Prove outcomes and refine programs continuously with reports on completions, site visits, and program success. Are partners closing deals faster? Are support tickets down? You’re on the right track.

Create an impact with extended enterprise learning

A well-run extended enterprise learning program can expand business exponentially, especially when you maximize efficiency with an outcomes-focused learning management system like CYPHER. Get benefits like:

Increased revenue

with improved product knowledge, increased customer satisfaction, and a strong sales engine.

A recent study by Brandon Hall Group found that organizations using an extended enterprise LMS saw a 45% increase in revenue and a 63% increase in customer satisfaction.
Extended Enterprise Learning: The Key to Unlocking Business Performance, Brandon Hall Group

Improved customer retention

by streamlining onboarding and supporting customers as they learn the ins-and-outs of your product.

“A well-designed extended enterprise LMS can provide personalized training and support to customers, helping to improve retention rates and increase customer lifetime value.”
Extended Enterprise Learning: The Key to Unlocking Business Performance, Brandon Hall Group

Enhanced collaboration

and alignment amongst suppliers, vendors, and partners with centralized learning resources that keep everyone on the same page.

Increased competitive edge

from external stakeholders that are educated and invested in your organization, creating more effective advocates of your business.

Reduced costs

by bringing down errors, misunderstandings, or delays caused by a lack of knowledge or skills.

Mitigated risk

by ensuring that the stakeholders you rely on all understand the industry regulations or legal requirements, as well have passed the compliance bars you set internally.