CYPHER Customer of the Year 🎉

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Best practices / Enderun Colleges

Scaling premium education with AI-driven mentorship

Future-proofing leaders through personalization at scale and digital fluency

Enderun Colleges

Customer of the Year 2025 - Honorable MentionAt Enderun Colleges, the mission is to graduate students equipped with the academic training, professional competencies, and character required for success in today’s complex world. Education is viewed as a high-pressure simulation of top global industries, designed to produce leaders who are "future-proof" from day one. To achieve this, the institution requires a training ecosystem that is as agile and technologically advanced as the sectors its students will soon lead.

By partnering with CYPHER, Enderun has moved beyond traditional theory to create a "campus-anywhere" experience. The platform serves as a force multiplier for the academic team, allowing the college to maintain its premium, high-touch brand standard while scaling its digital offerings. This transformation has ensured that Enderun remains a leader in higher education, blending rigorous global standards with cutting-edge innovation.

“With the power of CYPHER Agent, we haven't just digitized our curriculum, we've humanized it, using AI to handle the mundane so our faculty can focus on what matters most.”

Carlvin Jorge Altamirano, Enderun Colleges, Inc.

INDUSTRY

Higher education

COUNTRY

The Philippines

SIZE

Medium (501 - 1,000 learners)

Previous user interface is being shown. New look launched in 2024.

The challenge

  • Administrative bottlenecks threatened the student-centered teaching philosophy
  • Rigid learning interfaces felt disconnected from the premium Enderun brand
  • Lack of 24/7 personalized support led to engagement gaps and feedback delays

As a premium institution, Enderun Colleges promises a personalized educational experience, but manual workflows were becoming a significant bottleneck. Faculty members found themselves spending a disproportionate amount of time on LMS mechanics, such as manual grading, content organization, and rubric creation, rather than mentoring students. This administrative overload was a direct threat to the college's core philosophy of student-centered learning.

Furthermore, students accustomed to modern, high-end user experiences found older learning interfaces clunky and uninspiring. This digital friction created a disconnect, making the learning process feel secondary to the technology. The college also struggled to provide support outside of traditional classroom hours, which hindered knowledge retention and left students without guidance during critical off-site internships.

“Faculty members were spending disproportionate time on LMS mechanics... which threatened our ‘student-centered’ teaching philosophy.”

Carlvin Jorge Altamirano, Enderun Colleges, Inc.

The solution

  • CYPHER Agent acts as an "always-on" teaching assistant
  • Automated workflows for grading, attendance, and path enrollment
  • Competency-Based Learning (CBL) to track global industry standards
  • Robust mobile capabilities for hospitality students on internships

The implementation of CYPHER LMS functioned as an immediate catalyst for faculty adoption, which reached nearly 100% due to the intuitive user interface. By automating routine administrative tasks like attendance and enrollment, faculty reclaimed up to 10 hours per week. This time was redirected back into direct student mentorship, effectively "humanizing" the digital experience.

The most transformative element was the CYPHER Agent. This AI tool allows faculty to generate course outlines, quizzes, and rubrics in minutes, democratizing high-quality content creation. Previously, building gamified, visually engaging modules required specialized instructional designers. Now, subject matter experts can produce premium-grade content independently. This has allowed Enderun to launch new professional courses five times faster than before, keeping the curriculum strictly aligned with fast-moving industry trends.

Beyond content, the platform enabled "Personalization at Scale." Through automation rules, the system can now trigger remedial content for struggling students or advanced modules for high performers without manual faculty intervention. For hospitality and management students frequently engaged in off-site internships, the platform’s mobile app ensures they stay connected to the campus and their learning materials regardless of their physical location.

“The CYPHER Agent has been transformative, acting as an 'always-on' teaching assistant for our faculty.”

Carlvin Jorge Altamirano, Enderun Colleges, Inc.

The results

  • Course development time reduced by an estimated 60-70%
  • Achieved 90-95% faculty adoption within the first year
  • Reclaimed 5-10 hours per week for faculty-student mentorship

The shift to CYPHER has produced measurable improvements in operational efficiency and student outcomes. By leveraging AI to reduce course development cycles from weeks to days, Enderun has significantly improved its "time-to-market" for new educational programs. This agility ensures that the curriculum remains relevant to industry partners and global standards.

Student engagement has also seen a marked increase, with a 25% rise in proactive user activity. Students now take greater ownership of their learning, using the platform’s competency tracking to visualize their progress toward mastery. This has resulted in a sharper alignment between curriculum and industry demands, as students develop the "digital fluency" necessary for the modern workforce.

The college has also optimized its operational costs. By using AI automation to handle routine student queries and grading, Enderun reduced the need for additional teaching assistants without sacrificing the quality of support. Despite a shift to blended learning modalities, student satisfaction scores have remained high, proving that a digital-first strategy—when executed with the right partner—can enhance rather than replace the premium human element of education.

“We can now deliver 'Personalization at Scale.' Using automation rules and CYPHER Agent, we can ensure no student is left behind.”

Carlvin Jorge Altamirano, Enderun Colleges, Inc.

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