Scaling knowledge with 40% higher productivity
Modernizing nonprofit education through automated workflows and structured diplomas
Learning and education are the cornerstones of Al Balagh Academy’s mission. As a nonprofit dedicated to spreading authentic knowledge and developing skilled individuals, the organization focuses on equipping learners with both theoretical understanding and practical applications to serve society effectively. To achieve this at scale, Al Balagh Academy requires a robust digital infrastructure that can handle complex diploma programs and global learner bases.
By transitioning to the CYPHER platform, the academy has been able to move beyond the limitations of basic systems to create a professional, highly automated learning environment. This shift has not only improved the quality of their educational offerings but has also allowed their team to focus on content excellence and program outcomes rather than manual administration.
“CYPHER Learning made it easier for us to manage, structure, and scale our learning programs effectively.”
INDUSTRY
Nonprofit
COMPANY SIZE
Medium (1,001 - 10,000 learners)
HEADQUARTERS
UK
The challenge
- Limited flexibility and scalability with basic legacy platforms
- Inconsistent learner engagement across different devices
- High dependency on instructors for manual coordination
Before implementing CYPHER, Al Balagh Academy relied on basic platforms that offered limited flexibility for a growing nonprofit. The team faced significant hurdles in managing content delivery across various devices, often encountering bugs or mobile app issues that disrupted the learning experience.
The manual nature of their previous system meant that scaling was difficult. Instructors and support staff were heavily burdened with the day-to-day coordination of courses, leaving little time for high-level program development. There was a clear need for a centralized system that could handle structured learning paths and provide a consistent, engaging experience for students regardless of where or how they accessed their courses.
“Before implementing CYPHER, we faced challenges around scalability, consistent learner engagement, and managing content delivery across devices.”
The solution
- Advanced rules and logic to automate administrative workflows
- Structured learning paths for diploma-level programs
- AI-driven support and personalized content via CYPHER Agent
To address these pain points, Al Balagh Academy utilized CYPHER’s powerful automation and rule-based logic. Features like regex logic and customizable widgets allowed the academy to build sophisticated workflows that trigger automatically based on learner progress. This transition from manual to automated management has been a game-changer for their small operational team.
The academy also leaned heavily into the CYPHER platform’s AI capabilities and structured learning paths to define their diploma programs. By setting clear milestones and consistent evaluation points, they created a roadmap for student success. CYPHER Agent has further enhanced this by allowing for faster content personalization and providing intelligent insights that enable the team to intervene proactively when a learner needs additional support.
“With CYPHER, we can now build structured learning paths, automate course and learner management, apply intelligent rules, and use AI-driven support.”
The results
- Operational productivity increased by an estimated 30–40%
- Instructor and support dependency reduced by 40%
- Course creation turnaround time improved by up to 40%
The shift to a more automated system has yielded significant measurable gains. Al Balagh Academy reports a 30–40% increase in overall operational productivity, largely driven by standardized internal SOPs and the elimination of manual data entry. By reducing instructor dependency by 40%, the academy has freed up its experts to focus on the quality of the curriculum and long-term societal impact.
Learner outcomes have seen a corresponding rise. Engagement and completion rates have improved by 25–35%, which the academy attributes to the more structured, interactive content and the clarity of the diploma milestones. Students now benefit from a professional grading system and well-defined expectations, leading to stronger knowledge retention and more confident application of the concepts they have mastered.
“Learner engagement has increased by around 25–35% due to interactive content, AI support, and better course structure. Support and instructor dependency has reduced by nearly 40%.”
Want to be featured as a CYPHER Best Practice?
We'd love to hear from you. Just click on the button and send us some quick details. Our team will be in touch soon!
