Meeting the learning needs of the multigenerational workplace
Today’s workplace is made up of five generations. Employees can vary in age from eighteen to seventy-five. For L&D professionals this means that they have to manage a very big range of expectations when it comes to learning and career development.
Here are a few characteristics of each generation that will help training course creators to meet the needs of the modern employee, no matter their age.
The Veterans (1927 - 1945)
Very loyal to colleagues and employers Are usually ageing partners or counselors Great expertise Less tech-savvy Prefer face-to-face training Enjoy long lectures
Baby Boomers (1946 - 1964)
Usually hold managerial positions Bring in a considerable chunk of company profit Very work-centered and adaptable Accept new L&D technologies Also prefer face-to-face interaction in training Usually mentor younger employees
Generation X (1965 - 1980)
Not as numerous Mostly hold mid-level positions Place great value on work-life balance Dislike micromanagement Prefer modern L&D tech Are mostly individual learners
Millennials (1981 - 2000)
The fastest growing employee segment Mostly hold entry-level positions Expect to evolve quickly Appreciate immediate feedback and praise Are adopters and promoters of the latest technologies Prefer collaborative learning
The iGeneration (2000 -)
Recently joining the workplace Think of technology as a given Consider work-life balance a must for career success Are eager for learning and development opportunities Expect and contribute to a knowledge-sharing culture Put great value on the right learning activities
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