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Meeting the learning needs of the multigenerational workplace

Today’s workplace is made up of five generations. Employees can vary in age from eighteen to seventy-five. For L&D professionals this means that they have to manage a very big range of expectations when it comes to learning and career development.

Here are a few characteristics of each generation that will help training course creators to meet the needs of the modern employee, no matter their age.

  1. The Veterans (1927 - 1945)

    Very loyal to colleagues and employers
    Are usually ageing partners or counselors
    Great expertise
    Less tech-savvy
    Prefer face-to-face training
    Enjoy long lectures

  2. Baby Boomers (1946 - 1964)

    Usually hold managerial positions
    Bring in a considerable chunk of company profit
    Very work-centered and adaptable
    Accept new L&D technologies
    Also prefer face-to-face interaction in training
    Usually mentor younger employees

  3. Generation X (1965 - 1980)

    Not as numerous
    Mostly hold mid-level positions
    Place great value on work-life balance
    Dislike micromanagement
    Prefer modern L&D tech
    Are mostly individual learners

  4. Millennials (1981 - 2000)

    The fastest growing employee segment
    Mostly hold entry-level positions
    Expect to evolve quickly
    Appreciate immediate feedback and praise
    Are adopters and promoters of the latest technologies
    Prefer collaborative learning

  5. The iGeneration (2000 -)

    Recently joining the workplace
    Think of technology as a given
    Consider work-life balance a must for career success
    Are eager for learning and development opportunities
    Expect and contribute to a knowledge-sharing culture
    Put great value on the right learning activities

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