CPD for Accountants was launched in 2018. The company provides e-learning courses for accountants and financial advisors. The content they offer focuses on business development and practice management. All their courses are eligible for CPD hours. Their learners are predominantly working in Australia and New Zealand, but they also have learners based in Canada and the UK.
Read on to learn how CPD for Accountants used CYPHER Matrix™ to train their learners in a self-paced format.
How did you find out about CYPHER Matrix?
Dale Crosby, Director, CPD for Accountants: I was looking for an integrated LMS platform to relaunch existing online courses in a self-paced format. Based on my online research, I found CYPHER Matrix to be the most fitting option for our needs.
What made you consider CYPHER Matrix as a viable solution?
Dale Crosby, Director, CPD for Accountants: I was attracted by the ease of transferring my existing content to CYPHER Matrix, the learner experience and the customer support I received. Given the relatively low initial investment, it wasn’t a difficult decision to choose CYPHER Matrix.
What improvements have you noticed since using CYPHER Matrix?
Dale Crosby, Director, CPD for Accountants: In the last three years, there have been many small changes which have helped improve the functionality for instructors, learners and admins. It’s good to see that the platform is continually being updated and enhanced.
Name three of the most valuable CYPHER Matrix features
Dale Crosby, Director, CPD for Accountants: First of all, there’s the ease of access to learner details — so I can see at a glance how learners are progressing and whether they need support. Then, there’s the ability to create assessments in qualitative or MCQ format; this is an essential component to the success of my e-learning courses. Finally, I’d like to mention the ability to create new courses and content relatively simply and quickly, as I can easily respond to industry developments and changes.
How did the adoption process go?
Dale Crosby, Director, CPD for Accountants: Our learners get basic instruction on how to use the platform. Any questions are quickly addressed on a 1:1 basis. Otherwise, no challenges.
What do you like the most about CYPHER Matrix?
Dale Crosby, Director, CPD for Accountants: The platform is always reliable and the level of customer service is very high.
What were your expectations when you transitioned to online training?
Dale Crosby, Director, CPD for Accountants: We had already been running online courses through live sessions. I wanted a platform that would provide more flexibility for learners to access and complete courses at their own pace. CYPHER Matrix ticked the boxes!
What benefits of online learning do you like the most?
Sarah Blackman, learner: I like the flexibility associated with e-learning. I can access content based around my own schedule. I also like the fact that I can learn both through course content as well as assessments.
How was the user experience of CYPHER Matrix?
Dale Crosby, Director, CPD for Accountants: The platform is easy to navigate. The most challenging action for learners is to set up their account, which is quite a straightforward process. Overall, the platform is easy to use.
Name the best feature of CYPHER Matrix and tell us why you like it
Dale Crosby, Director, CPD for Accountants: I don’t even know where to start! I’d have to say the ease of access to content for learners because it determines their interest in coming back to learn more!