Graham Glass was quoted in Forbes recent article, "15 Tips For Creating A Flexible And Engaging Workplace For Millennials."
Graham discussed how organizations should simply ask employees what they need. He said, "Employees across the demographic spectrum value dialogue and feedback. Top-down policy directives don’t rally people as well as workshops and town halls. One-size-fits-all, sit-and-watch training programs aren’t as effective as gamified, personalized media. It’s the oldest management counsel in the world: People respond to being seen and heard."