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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

9 Types of LMS assessments for evaluating employee skills

Corporate learning is continuously evolving, but what's certain is that learning management systems (LMSs) are the preferred technology, with 82% of organizations using it. It's a big step forward for...

The top 4 challenges of training the deskless workforce

The shift to remote work due to the COVID-19 pandemic completely changed the face of today's workforce. Companies all over the globe developed strategies and purchased tools to help employees stay con...

What is customer training? Benefits and how to successfully create it

When we hear about corporate education, the first thing that comes to mind is employee training. This is the most common type of training since it has an immediate and direct impact on company perform...

What is quiet quitting and should companies be worried about it?

Many social media trends turn out to be just fads weeks after they've started. After all, coming up with something new and exciting keeps people scrolling. While “quiet quitting” first appeared on Tik...

Can the hybrid workforce avoid working in silos?

For the past two years, we’ve talked a lot about The New Normal and how this will look. We are now supposedly well into this new workplace reality, and it’s still a blur for the most part. With The Gr...

Top 5 Communication problems in the workplace and how to solve them

Communication is essential to a smoothly running business. Organizations know this, and yours makes no exception. Or does it? Communication problems in the workplace are a lot more common than you thi...

What is institutional knowledge and how to successfully harness its value?

If there’s one word that sums up the reality of managing today’s workforce, that word is challenging. The latest PWC report found that 65% of employees are looking for a new job. Furthermore, 88% of e...

Learning ecosystem: what it is and how to build one in an intelligent learning platform

The word "ecosystem," usually makes us think of a natural science poster showing us how different kinds of elements work together in almost perfect harmony. A learning ecosystem is similar in that sev...

How to use an intelligent learning platform for extended enterprise learning

Roughly ten years ago, the telecom company I worked for as an L&D specialist, decided to extend its portfolio with a satellite TV service. It was a new and exciting project that promised to bring high...

What is preboarding and why do companies need it?

Once new hires sign the contract, they are sure to start working for the company, right? Wrong. As it turns out, one in five will not do so. The main reason is that they get a better offer, but people...

How to create the best mentorship program for remote employees

Mentorship programs have become quite the norm in the corporate environment and as a result, we tend to think of them as very recent, but they have been around for quite a while. In fact, 84% of US Fo...

How to create personalized corporate training through an intelligent learning platform

Today's workforce is diverse, demanding, and dispersed. Some employees are in the office, some are at home, some are traveling for work, and some do all three at various times. There's an interesting ...

Top 5 leadership priorities for 2022

For the past few decades, successful company leaders have shared a few common traits: bold vision, ability to simplify complex situations, the power to inspire others. They are all excellent qualities...

11 Reasons why employee training fails

If you’ve been in the corporate learning field long enough, odds are you have witnessed a training program that failed despite its great premise. Even organizations with a sound system in place someti...

7 Ways predictive learning analytics help deliver successful training programs

Corporate training evaluation focuses mainly on information retention and skills acquisition. The goal is to determine how successful a learning intervention has been. This involves measuring the posi...

What does tomorrow's workforce want from the “New Normal”?

The pandemic has proved that resilient employees make an organization come out stronger on the other side. Additionally, the current employment crisis shows that good employees are hard to retain, and...

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