We are proud to announce that CYPHER Learning has been named to eLearning Industry’s 2025 People’s Choice LMS list. This award is particularly meaningful because it is not based on industry hype or a panel of judges, but on authentic feedback from real users who shared their experiences with our platform. This recognition is a true trust signal, a digital trophy that confirms our users love our platform and that we deliver on our promises.
The eLearning Industry methodology is based on a holistic approach that considers several key metrics, all driven by verified user reviews. This recognition is a direct result of our customers' voices, and we are grateful for their feedback.
Usability and usefulness
This list considers the System Usability Scale and Perceived Usefulness. This means that users didn’t just find our platform easy to navigate; they also felt it genuinely improved their work performance. This recognition confirms that our design philosophy is centered on creating a platform that is not only intuitive but also a powerful tool for achieving your goals and maximizing efficiency.
Customer satisfaction and support
The People’s Choice list also factors in the Net Promoter Score, Customer Satisfaction (CSAT), Customer Effort (CEF), and Customer Expectation (CEX) scores. Being recognized in these areas speaks to the strong relationships we build with our customers. This award is a testament to our dedicated support teams and our commitment to ensuring that every interaction is effortless and that we consistently meet and exceed expectations.
This honor is a reflection of the trust our customers place in us every day. We thank our users for their continued partnership and for helping us earn this important recognition.