One of the greatest issues leaders face in today’s business world is getting their teams to listen, internalize and apply what they are advocating. There are several reasons this happens.
First of all, many managers still believe that by simply holding the higher position in the company’s hierarchy they will be heard. The fact that people in formal leading functions feel so entitled is probably why informal leaders are a lot more efficient in getting their message across.
But apart from this, today’s employees have a very different mental structure than those who preceded them. They grew up online, constantly connected to large communities of diverse individuals, each with a unique story.
Read more: The truth about informal learning: it happens all the time, anywhere
In the old days, stories that marked people’s lives and value systems were more in the realm of legends. At the present time, there is another type of very powerful narratives: real and personal. Blogs and vlogs are popular because people share their intimate thoughts and feelings via these mediums.
Whenever something big happens somewhere on the globe, the stories of the event immediately reach and move us all. Because of this, storytelling is a very powerful tool, one can be used in organizations everywhere.
Storytelling involves creating a narrative that has the power to impact listeners while using logic to generate a link between different facts and emotions. People do not remember bullet points or intricate slides with pie charts on them but they will recall for a long time anything that has an emotional impact on them.
A well-constructed story still relies on Aristotle’s three pillars of rhetoric.
It is important to maintain the balance between the three and present an epic construct that will reach its goal of bringing about some sort of attitude or behavioral change.
Pretty much anything has the potential of being turned into a good story. Think of the Tooth Fairy – she makes even something as unpleasant as being gap-toothed worthwhile and fun.
In the modern-day organisation there is a lot that can benefit from being turned into a good narrative because ultimately a story is about life and how it changes – having a plot implies going from situation A to situation B in a more or less complicated and interesting journey. It’s why instructions on how to assemble a lawn mower are not considered a story (it’s also why they are so boring to read).
The ways in which storytelling can help smooth integrations, transitions and changes within an organisation are unlimited. Any process or procedure can be transformed into a compelling narrative with either customers or employees being the main characters and the plot being the demonstration of the necessary steps that will solve or improve a given situation.
Read more: The antidote to dry content: using storytelling in technical training
And stories are no longer told solely by nice grannies by an open fire – they come to life on people’s screens with excellent graphic design and minutely executed details. E-learning has the enormous advantage of being able to transform all instructional material so that it looks less like college books and more like Prince of Persia.
Yet storytelling’s greatest value stands in that it can be used by leaders who seek to inspire. There are numerous courses, seminars and workshops available for those who want to learn how to lead through stories.
While the subject itself is obviously extensive, here are some useful tips on using storytelling for improved leadership:
Storytelling is all about moving people emotionally whether it is so that they remember an important piece of information, adhere to an organisational value or behave in a certain desirable way. If told right, stories can even move mountains.