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MATRIX vs NetDimensions


This is a detailed comparison between MATRIX and NetDimensions, taking into consideration the features, functionality, and cost of each platform.

MATRIX is a learning management system (LMS) for use by small and medium-sized businesses, as well as large corporations. MATRIX helps companies manage all training activities, such as creating and delivering training content, evaluating employee performance, training clients and partners, and selling online courses. MATRIX is a product of CYPHER LEARNING, a company that specializes in providing learning platforms for organizations around the world.

NetDimensions Learning is an LMS for businesses and part of the NetDimensions Talent Suite.


User interface

The MATRIX interface has a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors, and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material. MATRIX has native apps for iOS and Android. MATRIX also has a unique “activity display” feature that indicates the level of activity within courses and groups using a pulsing indicator on their tiles together with real-time widgets that scroll through the latest activities.

NetDimensions' interface is less graphical and is outdated for today’s standards. For example, there is no graphical catalog for users and no resources catalog. The portal is customizable, but integrating a selling portal is harder to do and a company would need an experienced administrator or pay an additional fee to the vendor in order to set it up. As with many other LMSs, the selling portal is available through a separate solution (add-on) rather than being part of the main product.


Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours 24/5.

NetDimensions is easy to use, offering a 24/7 helpdesk, email support, phone support, plus a knowledge base. Clients can choose between a standard and premium support package.



MATRIX provides the range of functionality you’d expect in a modern LMS, such as support for courses (instructor led, blended, self-paced, and micro learning), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, automation, learning paths, drip content, adaptive learning, compliance, ad-hoc reporting, a customizable portal, web conferencing, collaboration tools, mastery and learning outcomes, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including Google Workspace, Google Drive, Calendars (iCal), PayPal, Stripe,, Salesforce, Zapier, xAPI, Microsoft 365, OneDrive, GoToMeeting, GoToTraining, Zoom, Webex, and more.

NetDimensions focuses its services around compliance training and offers limited functionality in terms of training and learning experience. For example, there is no automation feature that saves a lot of time for instructors. Gamification is another important option that is missing, meaning that learner engagement is limited to taking courses. In addition, in order to access more advanced assessment options, companies must pay extra for NetDimensions Exams, which is a separate exam authoring product.

Here is a list of the features included with MATRIX that are not supported by NetDimensions:

User interface

  • Automatic translation of messages and forum posts
  • Graphical dashboards
  • Graphical resources catalog
  • Activity display
  • Custom terminology


  • Social networking
  • Public blog
  • Teams
  • Public profiles
  • Chat
  • Organizations

Content and assessment

  • Dropbox, essay, team, discussions, and debate assessments
  • Gamification
  • Micro learning
  • Drip content
  • Course templates
  • Archiving courses
  • Adaptive learning
  • Graphical badges gallery
  • Question banks
  • Peer reviewed assessments
  • Content authoring
  • Content sync

E-commerce and marketing tools

  • Course bundles
  • Course subscriptions
  • Selling digital media
  • Affiliate marketing
  • Social media integration
  • SEO features


  • Integration with 1,500+ apps via Zapier
  • CometChat
  • Mailchimp
  • Salesforce
  • Panopto
  • H5P
  • MS Immersive Reader
  • MS OneNote
  • Go1
  • Udemy
  • LinkedIn Learning

Web conferencing

  • GoToMeeting
  • Zoom
  • Google Meet
  • Kaltura
  • MS Teams

Payment gateways

  • Stripe
  • PayUbiz
  • PayU Latam
  • PagSeguro
  • Flywire


  • Trash can for restoring deleted content
  • Archiving learners
  • Terms and conditions
  • Learner help desk
  • Resell under your own brand
  • LTI, QTI, and CCF standards


MATRIX LMS plans range from $549/month for 100 active learners (monthly billing), to $4,699/month for 3,500 active learners (monthly billing). There is a discount for yearly billing. There are no setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs. MATRIX offers advanced features, such as full e-commerce functionality in each of the pricing plans.

NetDimensions doesn’t publicly disclose pricing options. However, customers usually have to purchase other products such as NetDimensions Exams, Analytics or solutions such as Extended enterprise to cover all of their training needs.



This was a comparison of the most important feature differences between MATRIX and NetDimensions.

MATRIX is an LMS for managing all e-learning activities such as delivering training, tracking employee performance, and selling online courses. MATRIX is more attractive, easier to use, and has a bigger feature set than NetDimensions.

If you require additional information on MATRIX, please contact us.


This comparison paper was written in May 2021 based on publicly available documentation on both vendors' sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.

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