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MATRIX vs ExpertusONE


This is a detailed comparison between MATRIX and ExpertusONE, taking into consideration the features, functionality, and cost of each platform.

MATRIX is a learning management system (LMS) for use by small and medium-sized businesses, as well as large corporations. MATRIX helps companies manage all training activities, such as creating and delivering training content, evaluating employee performance, training clients and partners, and selling online courses. MATRIX is a product of CYPHER LEARNING, a company that specializes in providing learning platforms for organizations around the world.

ExpertusONE is a cloud-hosted LMS for larger businesses.


User interface

The MATRIX interface has a modern, responsive design that looks sharp and automatically adjusts based on the type of device. It provides attractive tile-based dashboards for learners, instructors, and administrators, a graphical course catalog, as well as simple pop-out navigation. It provides rich content authoring as well as a visually attractive way to create and organize module material. Many features can be enabled and disabled to suit your company’s needs. MATRIX offers native mobile apps for iOS and Android. MATRIX also has a unique “activity display” feature that indicates the level of activity within courses and groups using a pulsing indicator on their tiles together with real-time widgets that scroll through the latest activities.

ExpertusONE has an easy to use interface, but not quite as graphical. It is mostly based on filter search and there isn’t a noticeable difference between the learner, instructor, and admin view.


Ease of use

MATRIX is very intuitive and easy to use. In addition, it includes an online help center with videos, getting started guides, and searchable help content. MATRIX also has a rapid response support forum where staff members typically respond to questions within 15-30 minutes during business hours 24/5.

ExpertusONE is quite easy to use. It also includes an online help center with screenshots, brochures, FAQ, and email/phone support.



MATRIX provides the range of functionality you’d expect in a modern LMS, such as support for courses (instructor led, blended, self-paced, and micro learning), content authoring, integrated e-commerce functionality, graphical course catalog, beautiful module layouts, gamification, automation, learning paths, drip content, adaptive learning, compliance, ad-hoc reporting, a customizable portal, web conferencing, collaboration tools, mastery and learning outcomes, resources catalog, and more.

MATRIX integrates with a wide variety of systems, including Google Workspace, Google Drive, Calendars (iCal), PayPal, Stripe,, Salesforce, Zapier, xAPI, Microsoft 365, OneDrive, GoToMeeting, GoToTraining, Zoom, Webex, and more.

ExpertusONE provides a similar feature set. However, there is no graphical catalog to showcase courses. It doesn’t have a built-in authoring tool, which can be a major downside since users will have to integrate with a third-party tool.

Here is a list of some of the features included with MATRIX that are not supported by ExpertusONE:

User interface

  • Customizable visitor portal
  • Graphical dashboards
  • Graphical course catalog
  • Graphical resources catalog
  • Automatic translation of messages and forum posts
  • Support for more than 50 languages
  • Accessibility features
  • Custom terminology
  • Branded mobile apps
  • Activity display


  • Course templates
  • Automation
  • Drip content
  • Adaptive learning
  • Competency-based learning
  • Prerequisite certificates
  • Attendance tools
  • Course reviews
  • Graphical badges gallery
  • Essay, debate, and discussion assessment types
  • Question banks
  • Peer reviewed assessments


  • Wikis
  • Groups
  • Social networking
  • Public blog
  • Teams
  • Public profiles


  • Subscriptions
  • Affiliate marketing
  • Flexible coupon codes
  • Selling digital media (video, e-books etc.)


  • Integration with your own email server
  • Mailchimp
  • Integration with 1,500+ apps via Zapier
  • LTI, CCF, and QTI standards
  • LDAP
  • Panopto
  • CometChat
  • H5P
  • MS Immersive Reader
  • MS OneNote
  • Go1
  • Udemy
  • LinkedIn Learning

Web conferencing

  • GoToTraining
  • GoToMeeting
  • Zoom
  • Webex
  • Google Meet
  • Kaltura
  • MS Teams

Payment gateways

  • PayPal
  • PayUbiz
  • PayU Latam
  • Stripe
  • PagSeguro
  • Flywire


  • Trash can for restoring deleted items
  • SEO features
  • Terms and conditions
  • Archiving learners
  • Networking of sites
  • Learner help desk
  • Resell under your own brand
  • Tagging


MATRIX LMS plans are based on the number of active learners. There are no standard setup fees, cancellation fees, storage fees, bandwidth fees, support fees, or other hidden costs.

ExpertusONE has an annual fee of $36 per learner, based on a minimum of 1,000 users, with an implementation fee starting from $32,000 and is usually based on a three-year contract.



This was a comparison of the most important feature differences between MATRIX and ExpertusONE.

MATRIX is a more attractive, more comprehensive, and easier-to-use LMS than ExpertusONE, at a lower cost. ExpertusONE is not intended for small businesses and even businesses that have less than 1,000 employees. For the same number of users, the MATRIX Ruby plan costs approximately 50% less than ExpertusONE and has no additional costs such as implementation or hidden fees.

If you require additional information on MATRIX, please contact us.


This comparison paper was written in May 2021 based on publicly available documentation on both vendors' sites. It was prepared as a guide and is not intended to be exhaustive. The comparison information is for guidance only and does not constitute any contractual representation, warranty or obligation on our part. Liability for errors, omissions or consequential loss is expressly disclaimed.

Since pricing and features can change rapidly, we do not represent that this information is up-to-date, and we encourage you to get the latest information directly from the vendor's web site. If you find any information in this comparison guide to be inaccurate, please contact us with details and we will correct the information within 72hrs.

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