Mastering organization structures: centralized administration

In our latest CYPHER Live session, Mark Schuster, Head of Product at CYPHER Learning, provided a comprehensive tour of the organizational structure and multi-enterprise options available within the platform. Whether you are managing internal departments or external partner groups, the "organizations" feature is designed to help you deliver a tailored experience while maintaining centralized control.

Organizing for internal and external groups

The organizational structure within CYPHER serves two primary purposes: representing internal business hierarchies and managing external entities.

• Internal structure: You can build out departments, regions, or business units to reflect your exact corporate structure.
• External groups: The platform allows for the separation of partner groups, dealers, or customer groups who may be purchasing your training content.

By establishing parent-child relationships, administrators can cascade settings down from a top-level department to specific regional sub-groups, ensuring consistency across the entire ecosystem.

Creating unique experiences with partitioning and portals

One of the most powerful aspects of the organization app is the ability to partition groups to create entirely separate environments. When partitioning is enabled, each organization can have:

• Independent administration: Sub-organizations can have their own dedicated administrators who only manage their specific users.
• Custom catalogs: You can restrict course visibility so that learners only see the content relevant to their specific group or partnership.
• Client privacy: For those selling content to competitors, you can hide organizations from one another, treating them as completely separate sites.

Additionally, the Organization Portals app allows for a different visitor portal for each organization. This means external partners can see their own branding, logos, and custom accent colors from the moment they reach the login page.

Streamlined administration and visibility

Managing these disparate groups is made easier through flexible permission settings. Mark demonstrated how super-administrators can grant or revoke the ability for sub-organization leads to customize their own home dashboards. This allows local admins to add specific widgets, carousels, and resource links that are most relevant to their learners.

For those looking to scale, settings, including portal designs and e-commerce configurations like site currency, can be applied to all sub-organizations at once, significantly reducing the administrative burden of managing an extended enterprise.

Discover more CYPHER Live insights

For more deep dives into product features, strategy sessions, and upcoming live events, we invite you to explore the CYPHER Live resource page. There, you can access our full library of past webinar replays and find all the resources you need to build a better learning experience.