From John Kannapell, President, CYPHER Learning: You can’t predict every question your team will have — and they don’t have time to dig through long courses or outdated documents. Today’s businesses move fast and learners need to move faster. Agentic learning is the future, and CYPHER has made it real. CYPHER Agent delivers trusted, real-time answers based on what learners are trying to do in the moment.
CYPHER Agent doesn’t float to the side of your catalog like a lightweight bolt-on; it’s a tightly integrated agent that is woven into the learning experience. This isn’t about replacing your course catalog. It’s about making your existing training go further while giving safe, secure, verified access to the critical topics that it may be missing. CYPHER Agent fills in the gaps, reinforces learning, and helps people learn and apply new skills with confidence.
Watch: The “why” behind CYPHER Agent
With CYPHER Agent, learning is no longer bottlenecked by resource-heavy development cycles or one-size-fits-all content.
Employees can:
Imagine a team member preparing for a client meeting in a new region. Instead of searching through outdated files or waiting on a course, they ask CYPHER Agent…and get structured, personalized, cross-verified guidance instantly. That’s speed. That’s impact. That’s modern learning.
If your organization already embraces AI, CYPHER Agent for learners is a no-brainer. It builds on what’s already becoming a natural motion–to ask AI a question–but the results are optimized for depth, learning, and exploration.
If your organization is hesitant about AI, you should know that it’s already here and employees are using unsanctioned options to get the information they need. Without a trusted choice, employees may be exposing proprietary information or getting bad or inaccurate answers.
By offering learners access to CYPHER Agent you have control and you can trust the results. Administrator guardrails enable you to put restrictions on what topics the agent can engage with and usage records enable you to see how learners are using it. And CYPHER Crosscheck gives you and your learners trust in the output–nothing is published without first running through CYPHER AI Crosscheck, an independent AI model that double checks the results for accuracy and hallucinations.
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CYPHER Agent is designed for the real world of workforce development. Whether you’re managing global teams or running agile training programs, it helps you:
Companies like U-Haul are already embracing adaptive learning models that reflect their field teams, store formats, and customer demands. CYPHER Agent takes this further making hyper-relevant, always-current training accessible across every role.
Watch: The business value of CYPHER Agent
This isn’t about replacing courses, instructors, or training teams. It’s about freeing them up to do higher-value work while creating a thriving learning culture that serves the needs of learners. CYPHER Agent automates content discovery and personalization for learners so educators and L&D pros can spend more time coaching, mentoring, and driving strategy. And because the queries are happening in CYPHER Learning, you can see how it’s being used, which topics are being explored, and meet your learners’ needs faster because you understand them.
Watch: How CYPHER Agent empowers administrators
If learning is mission-critical to your success, CYPHER Agent helps make it scalable, agile, and personal. It’s not just learning at your fingertips, it’s learning that keeps pace with your business.
Welcome to the next era of upskilling. Welcome to CYPHER Agent for learners.
Watch: Full CYPHER Pro Tips: Introducing CYPHER Agent for learners
Q: What business outcomes can CYPHER Agent improve?
A: Scale your learning budget by plugging the holes in your learning catalog with a single solution, meet everyone’s learning needs making overall learning more effective, reduce the risk of people acting on bad AI information by offering a verified source, improve your ability to support learners with insight into the questions they’re answering today, and increase engagement with the learning platform.
Q: How does CYPHER Agent scale across global teams?
A: It’s designed for enterprise rollout, with admin controls, multi-language support, and integration with existing skills frameworks.
Q: How does CYPHER Agent reduce operational overhead for L&D teams?
A: CYPHER Agent automates content discovery, personalization, and meets the needs for immediate questions not covered by existing content. This reduces the need for manual course assignments, redundant training sessions, and the risk of spreading your course creation budget too thin. L&D and HR teams get more time (and insight) to focus on strategic initiatives rather than day-to-day troubleshooting.
Q: What risks does CYPHER Agent help mitigate?
A: CYPHER Agent reduces the risk of inaccurate or inconsistent training by cross-verifying responses through multiple AI engines. It also minimizes compliance gaps by guiding learners to validated, role-based content—ensuring alignment with regulatory or internal standards.
Q: How easily does CYPHER Agent integrate with our existing systems and workflows?
A: CYPHER Agent is embedded directly in the CYPHER platform and integrates seamlessly with course libraries, skill frameworks, and reporting tools. It can also pull context from existing roles and permissions, making implementation smoother and more aligned with current workflows.