New CYPHER Agent brings on-the-job answers, real-time coaching, and personalized practice directly into the flow of work.
CYPHER Learning, the AI-native platform that puts company knowledge to work, has announced the next generation of CYPHER Agent, designed to bring learning and support directly into everyday work.
Moving beyond traditional learning management systems, CYPHER Agent will enable employees to get instant answers, receive step-by-step guidance, practice real-world scenarios, and build skills through natural conversations, all powered by approved company knowledge.
From restaurant servers handling customer complaints to technicians navigating unfamiliar repairs, CYPHER Agent will deliver role-specific support when and where it's needed. Organizations will also be able to create personalized training in minutes, while managers gain greater visibility into employee readiness and performance.
"The traditional LMS, built only to deliver and manage courses, is now outdated technology," said John Mazur, CEO of CYPHER Learning.
CYPHER Learning is the AI-native platform that puts company knowledge to work. Multi-brand enterprises, franchise networks and training companies use CYPHER to train employees, franchisees, sales reps, partners and customers on a single platform. CYPHER Agent turns company knowledge into role-specific answers, coaching, practice and learning, so new products and policy changes reach every learner in hours, not weeks. Global brands including Microsoft, McDonald's, Hyundai, Starbucks and U-Haul rely on CYPHER Learning to onboard faster, keep every location consistent and turn training into performance. Learn more at www.cypherlearning.com.