2025 Customer of the Year awards: celebrating L&D excellence

At CYPHER Learning, we believe that when organizations invest in their people, the results speak for themselves. This year, we are proud to announce the winners of our 2025 Customer of the Year awards. These organizations didn’t just adapt to the changing landscape of work—they led the charge, leveraging AI and innovation to turn learning into a strategic performance lever.

Daybreak AI: 2025 Customer of the Year

Our top honor goes to Daybreak AI, a fast-growing startup that proved you don't need a massive department to achieve enterprise-scale results. In under six months, Daybreak AI moved from having no formal program to managing a fully scaled ecosystem for both global employees and customers.

By utilizing CYPHER Agent, they slashed course development time from 90 hours to just 8—a 90% gain in efficiency. This allowed a single-person training function to reclaim hundreds of hours, leading to a 35% reduction in baseline errors and a 30% increase in AI tool adoption across the firm. You can read the full Daybreak AI success story here.

"With CYPHER, we’re able to create, update, and scale training in a fraction of the time, giving us the clarity and efficiency we needed to support our expanding workload."

Alicia Porowski, Learning and Development Leader at Daybreak AI

Celebrating excellence across the globe

While Daybreak AI took home the top prize, several other organizations set new benchmarks for what is possible with a modern learning platform. These standout winners represent a diverse range of industries, yet they all share a commitment to driving measurable breakthroughs:

• Claroty (CYPHER Select): Empowering a global workforce with a 100% custom white-labeled academy managed by a lean six-person team.
• Poulin Willey Anastopoulo (Best in AI Transformation): Scaling legal excellence through AI-powered training that reduced course creation time by 60% and increased knowledge retention by 25%.
• Halo (Best in Time-to-Proficiency): Driving global growth by standardizing product knowledge, which slashed onboarding time by 60% and saved internal experts 15 hours every month.
• Presbyterian Senior Services (Best in Learner Engagement): Expanding community education at scale, reaching 1,500 learners in just one year while reducing vendor dependency by 40%.
• Wilcon Depot (Best in Productivity): Building personalized learning paths that saved a staggering 7,200 staff-hours annually and cut onboarding time in half.
• Le Cordon Bleu - Perú (Best in Operational Efficiency): Scaling world-class culinary standards through digital innovation, resulting in a 5x increase in course offerings.
• Orion International Virtual School (Best in Training Velocity): Transforming K-12 learning through automated compliance and AI-driven personalization, leading to a 99% on-time compliance completion rate.

Transforming learning into a performance lever

These success stories share a common thread: the shift from "tribal knowledge" to a centralized, verified source of truth. Whether it is Claroty building a global brand through their academy or Orion International Virtual School automating complex compliance, these winners demonstrate that the right platform does more than host content—it accelerates execution.

By reclaiming thousands of administrative hours and significantly reducing the time required to build high-quality training, these organizations are proving that L&D is no longer a cost center, but a driver of measurable business value.

To explore all of our 2025 winner success stories and meet our honorable mentions, visit our Customer of the Year winners page.