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Raluca Cristescu

Raluca Cristescu

Raluca Cristescu has over ten years of experience as a corporate trainer, focused mainly on soft skills for customer service and direct sales. She also enjoys writing about marketing and sharing best practices with knowledge entrepreneurs.

The best 3 strategies on retaining top talent

One of the biggest challenges faced by businesses these days is getting and retaining talented employees. In today’s workplace, loyalty no longer means what it did a decade ago. The younger generation...

What to consider before designing an e-learning module

All projects begin with a lot of enthusiasm and the mild to strong conviction that they will succeed. Whether it’s a kitchen remodel or a large, international corporate endeavor, nobody ever goes into...

Video games in business training? Don't reject the idea just yet

The ancient motto said “repetitio mater studiorum est” – repetition is the mother of learning. Back then, information was a very scarce commodity. Universities were few and far between and libraries d...

The benefits of using captions for your training videos

Videos have gained a lot of terrain lately, whether they are meant for learning or entertainment. High-speed Internet, accessible-priced smart-phones and all the amazing free apps that can turn anyone...

The power of the spoken word: including podcasts in training

Back in 1938, radio was the main means of finding out what was going on in the world, listen to music or even to the back-then really popular radiophonic theatre. When on October 30th of that year (wh...

Learning from others through Enterprise Social Networks (ESN)

Learning & Development specialists put a lot of time and effort into developing the best training programs, yet they often fail to have the desired results. There are multiple reasons that lead to thi...

The top 4 skills of successful leaders

Only good leadership can drive performance. This much has been obvious for long enough that CEOs are aware of the enormous importance of leadership development. The great enigma remains, however, what...

A glimpse into the future: IoT in the workplace

Operator : "Thank you for calling Pizza Place. May I have your..." Customer: "Hello, can I order?" Operator : "Can I have your multi purpose card number first, Sir?" Customer: "It's eh..., hold... on....

Using screencasting in training: What? Why? How?

Recently I’ve watched an interview with a history teacher who was advocating the use of technology for learning. At first it seemed odd as usually those who have a passion for the past also enjoy the ...

The 4 Characteristics of the open organization

The world we live in today is one of permanent, open source connectivity. Knowledge is free and abundant and there is a lot more transparency than some of us may feel comfortable with. Communication i...

How the use of mobile devices in training saves the trees

You know that wonderful feeling you get when you feel the crisp smell of a new book while turning the pages, all tucked in a comfortable armchair with a big cup of hot cocoa while the rain keeps pouri...

Are games the best brain-training tactics?

The human brain is undoubtedly the most intricate machine on Earth. Our eyes, ears, and other sensory organs constantly send information to our cortex. In turn, it uses all this information to build e...

Immersive training with 360° learning environments

The trends in entertainment are usually a very accurate measure of what ‘tickles the pickle’ of people at a certain time. In the ancient world, people enjoyed gladiator fights or (pretty much at the o...

Old-school vs. New-school workplace learning

Corporate training is in itself a rather old concept. Businesses understood very early on that they need to offer development opportunities to their workers if they wanted to be successful in their re...

Top 3 ways to meet Millennials training needs

Millennials are no longer the future generation. They are today’s employees and the modern workplace needs to adapt in order to accommodate them as they are very different than their predecessors. The...

What AI has in store for the future of corporate training

One of the most intriguing recent headlines was about a very beautiful robot named Sophia who became an official citizen of Saudi Arabia. I am using ‘who’ instead of ‘that’ because her humanoid nature...

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